Top Business Phone Systems Blog

10 Features to Look for in a Cloud-Based Communications System

Posted by Scott Resnick on Tue, Oct 09, 2018

Is your business considering a switch to cloud-based communications? There are many cloud-based hosts available, but they may be very dissimilar in terms of features and benefits. Here are a few of the top features that you should be looking for when comparing different cloud-based systems after you've outlined the needs of your business. 

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Topics: Cloud Communications, Unified Communications, Telecommunications

How Cloud Communications Can Help During Disasters

Posted by Scott Resnick on Tue, Sep 25, 2018

From fires to floods, natural disasters can strike at any time. June 1st through November 30th is hurricane season, which brings an increased risk of potential flooding and water damage. Businesses that rely upon their technical and communications infrastructure for core business processes will be particularly vulnerable to these types of disasters. Cloud communications services can help.

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Topics: Cloud Communications

5 Industries That Can Benefit from Cloud Communications

Posted by Scott Resnick on Tue, Sep 11, 2018

Cloud communications are rapidly expanding through businesses in all industries. Yet there are some industries that find the technology even more worthwhile than the average. Education, real estate, and non-profit organizations are just a few of the industries that can substantially benefit. Here are a few of the things to consider about cloud communications technologies

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Topics: Cloud Communications

Reasons You Are Losing Efficiency Without A Unified Communications System

Posted by Scott Resnick on Tue, Aug 21, 2018

If you think poor communication among your employees isn't costing your business money, it's time to think again.
A survey published in "The Cost of Poor Communications" surveyed 400 companies (all of which had at least 100,000 employees) and it was found each company lost at an average of more than $62 million each year due to issues relating to inadequate communication among employees.
But my company doesn't have 100,000 employees. I barely have 100 employees, so this loss per year doesn't apply to me, right? Hold your horses for just a second.
The average loss per year for small businesses due to poor internal communication is still high according to Debra Hamilton, writer of an in-depth article titled "Top Ten Email Blunders that Cost Companies Money." She states even minimal poor communication among companies with only 100 employees can result in a loss of hundreds of thousands of dollars each year. Her exact quote was an average annual loss of $420,000.

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Topics: Unified Communications, Telecommunications, Business Phone Systems, VoIP

Putting Your Money Where Your Mouth Is. Cloud Based Communication Matters and Here's Why

Posted by Scott Resnick on Tue, Aug 07, 2018

There's a good chance your business takes advantage of various communication modalities, such as voice and email. With cloud-based communications, these modalities can be mixed together seamlessly. More importantly, communication lag is eliminated, which enhances clearer communication.

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Topics: Unified Communications, Telecommunications, Business Phone Systems, VoIP

When Was the Last Time You Talked About How You Talk?

Posted by Scott Resnick on Tue, Jul 31, 2018

For many brands, cloud adoption is well underway, leaving organizations facing a new complexity -- learning how to work in a multi-cloud environment. If your brand is operating in this type of environment, there's a good chance your telecommunications are fragmented. When cloud adoption first increased in popularity a little over a decade ago, many IT teams felt it was a now-or-never jump, and instead of considering what was going to work best for both the current and future status of their brands, they carried out adoption practices quickly and found themselves left with a hybrid telecommunication environment.
By utilizing new technologies, it becomes possible to avoid hybrid environments. For now, let's take a quick look at how to shop for cloud-based communication services and the benefits these services can bring to your company.

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Topics: Unified Communications, Telecommunications, Business Phone Systems, VoIP

The Ever-Evolving Landscape of Cloud-Based Communication

Posted by Scott Resnick on Wed, Jul 18, 2018

There is no denying we are in a transformational period of time in which telecommunication technology is constantly advancing. We are seeing advancements in IP and broadband-based services, telecommunication applications, and even in the devices used to communicate with coworkers and customers.
For now, let's take a quick look at the ever-evolving landscape of cloud-based communications and how a small business can maintain a competitive edge by opting for a cloud-based system.

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Topics: Unified Communications, Telecommunications, Business Phone Systems

How Will 5G Improve Telecommunications Across the Board?

Posted by Scott Resnick on Thu, Jun 28, 2018

News about the coming 5G network rollout has been buzzing for quite some time, but how different will it really be? How will it impact business telecommunications? As a business owner, it is important to understand what’s coming and be prepared for the change.

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Topics: Unified Communications, Telecommunications, Business Phone Systems

How the “Internet of Things” Will Affect Your Telecommunications System

Posted by Scott Resnick on Fri, Jun 15, 2018

Are you ready for the changes that will impact the way we do business as the Internet of Things takes off?

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Topics: Unified Communications, NEC Phone Systems, VoIP

What Are the Signs That You Need a New Phone System at Your Office?

Posted by Scott Resnick on Thu, May 24, 2018

Do you have employees who spend a significant part of their work hours on the road?

Have you tried to fix or upgrade your landline phone system as your company has grown, but have been frustrated by the cost or inability to accommodate new employees?

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Topics: Cloud Communications, Unified Communications, Phone System Leasing, Office Management, Phone System Tips, Telecommunications, Business Phone Systems

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