Top Business Phone Systems Blog

SD-WAN: Everything You Need to Know

Posted by Scott Resnick on Thu, Oct 26, 2017

Over the summer, you probably heard a lot of buzz about SD-WAN and how this new technology will revolutionize the way we do business. Hitting the mass media's attention in mid-2017, SD-WAN is heralded as being "the next big thing" to revamp the Wide Area Network. However, if you're not fluent in network speak, the jargon being thrown around by high-tech experts is probably whizzing in one ear and out the other. We're about to give you a crash course in SD-WAN technology, including why your company might soon be using it. Sit tight in your chair, because it's time to blast into the future.

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Topics: Telecommunications, Data Center

3 Way's to Improve Your Company's Customer Support

Posted by Scott Resnick on Thu, Oct 12, 2017

When a customer contacts your company with a problem, what level of support service is being delivered to them? Every successful business needs to ask this question on a frequent, ongoing basis to reach their peak potential. We trust you've gathered an amazing team of communicative, friendly employees, who have been thoroughly trained to respond to your clientele's questions and concerns. So, let's dig a bit deeper now.

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Topics: Telecommunications, Office Management

How to Start Your Home-Based Business

Posted by Scott Resnick on Thu, Sep 28, 2017

Many people want to own their own business, but a much smaller number actually take the leap. 69% of men and 58% of women say that they aim to be their own bosses, yet only four percent of Americans are self-identified entrepreneurs.

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Topics: Telecommunications, Business Phone Systems

5G Networks and Spectrum Policies

Posted by Scott Resnick on Tue, Sep 12, 2017

In June 2017, the White House hosted a “Tech Week” with a focus on determining how the United States could remain one of the world’s tech leaders. Neville Ray, Chief Technology Officer at T-Mobile, said that America could stay in the forefront of technological innovation by developing and deploying 5G networks as soon as possible. Although 5G will take over phones in years and not mere months, the policies that will affect the development and implementation of this new system are already being considered.

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Topics: Telecommunications, Cloud Communications

Why Phone Calls Still Matter for Today's Businesses

Posted by Scott Resnick on Thu, Aug 24, 2017

In 2017, the majority of businesses are focusing on social media for building relationships with customers. They spend thousands of dollars on marketing experts, who create the most dynamic websites, Facebook pages, and Twitter accounts for them. Instead of a phone hotline on their "Contact Us" pages, you'll find an email address, a forum to fill-in, or an in-website chat messenger. There isn't a phone number to be found!

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Topics: Telecommunications, Business Phone Systems

5 Best New Smartphones for Fall 2017

Posted by Scott Resnick on Thu, Aug 10, 2017

Leaves aren't the only things tumbling from the sky after summer ends. The next generation of Androids and iPhones are also dropping into electronic shops near you. Prepared to be wowed with this collection of the top five smart phones for this year's fall.

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Topics: Business Phone Systems, Cloud Communications

4 Reasons Why Businesses Stop Using Analog and Digital Line Service

Posted by Scott Resnick on Tue, Jul 25, 2017

Analog and digital line service, commonly known as landlines, are quickly fading from businesses across America. In 2017, most companies are opting for modern, versatile solutions like cloud-based, PBX phone systems. They're fast, reliable, and portable enough to work from anywhere in the world. So, if you're a small or medium-sized business that's still relying on landlines, we're going to tell you four convincing arguments for cutting the cord. 

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Topics: Business Phone Systems, Cloud Communications

Fast-Tracking the Future with 5G Networks

Posted by Scott Resnick on Fri, Jul 07, 2017

Right now, your cell phone is no doubt connected to the 4G LTE network. While the service is reliable and fairly fast, you better hold on tight because 5G is speeding toward you in 2020! Despite its launch being several years away, 5G networks were all anyone could talk about at Barcelona's Mobile World Congress in March 2017. Why the big fuss? Well, 5G is far more than just the 5th generation of high-speed wireless networking. It's going to be lightning fast, extremely versatile, and unshakably stable. Keep reading to find out the rundown on 5G networks.



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Topics: Telecommunications, Business Phone Systems

Security for your Telecommunications System

Posted by Scott Resnick on Tue, Jun 27, 2017

According to a 2015 survey, companies' brand reputation fell by 81% if information was compromised through a cyberthreat. When a company falls prey to a cyberattack, allowing hackers and other cybercriminals to steal information from customers and employees, it calls into question its reliability and standing.


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Topics: Telecommunications, Business Phone Systems

FCC Deregulation: The Effect on Telecommunications

Posted by Scott Resnick on Tue, Jun 13, 2017

In June 2017, the Federal Communications Commission (FCC) continued its goal to eliminate net neutrality. What is net neutrality exactly? Net neutrality considers the Internet to be a public utility, operated in the same way that power and water are by the government. FCC Chairman Ajit Pai says that net neutrality is a “government overreach” that needs to be deregulated.

If these deregulations do happen, what will be the impact of deregulation on the telecommunications industry?

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Topics: Telecommunications, Business Phone Systems

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