Is your business considering a switch to cloud-based communications? There are many cloud-based hosts available, but they may be very dissimilar in terms of features and benefits. Here are a few of the top features that you should be looking for when comparing different cloud-based systems after you've outlined the needs of your business.Read More
If you think poor communication among your employees isn't costing your business money, it's time to think again.
A survey published in "The Cost of Poor Communications" surveyed 400 companies (all of which had at least 100,000 employees) and it was found each company lost at an average of more than $62 million each year due to issues relating to inadequate communication among employees.
But my company doesn't have 100,000 employees. I barely have 100 employees, so this loss per year doesn't apply to me, right? Hold your horses for just a second.
The average loss per year for small businesses due to poor internal communication is still high according to Debra Hamilton, writer of an in-depth article titled "Top Ten Email Blunders that Cost Companies Money." She states even minimal poor communication among companies with only 100 employees can result in a loss of hundreds of thousands of dollars each year. Her exact quote was an average annual loss of $420,000.
There's a good chance your business takes advantage of various communication modalities, such as voice and email. With cloud-based communications, these modalities can be mixed together seamlessly. More importantly, communication lag is eliminated, which enhances clearer communication.Read More
For many brands, cloud adoption is well underway, leaving organizations facing a new complexity -- learning how to work in a multi-cloud environment. If your brand is operating in this type of environment, there's a good chance your telecommunications are fragmented. When cloud adoption first increased in popularity a little over a decade ago, many IT teams felt it was a now-or-never jump, and instead of considering what was going to work best for both the current and future status of their brands, they carried out adoption practices quickly and found themselves left with a hybrid telecommunication environment.
By utilizing new technologies, it becomes possible to avoid hybrid environments. For now, let's take a quick look at how to shop for cloud-based communication services and the benefits these services can bring to your company.
There is no denying we are in a transformational period of time in which telecommunication technology is constantly advancing. We are seeing advancements in IP and broadband-based services, telecommunication applications, and even in the devices used to communicate with coworkers and customers.
For now, let's take a quick look at the ever-evolving landscape of cloud-based communications and how a small business can maintain a competitive edge by opting for a cloud-based system.
News about the coming 5G network rollout has been buzzing for quite some time, but how different will it really be? How will it impact business telecommunications? As a business owner, it is important to understand what’s coming and be prepared for the change.Read More
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Do you have employees who spend a significant part of their work hours on the road?
Have you tried to fix or upgrade your landline phone system as your company has grown, but have been frustrated by the cost or inability to accommodate new employees?Read More
Unified communications (UC) cloud services are likely the most useful services many businesses will ever have. A UC cloud-based service can offer a flexibility that hosted and managed services can’t. The service lets companies be more agile, scalable, and changeable in communications functionality and features.Read More